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Privacy Policy

PRIVACY POLICY

The Volusia County Public Library is committed to protecting your privacy.

Any information that we collect is used to provide the best possible experience for visitors. By using a website maintained by Volusia County Public Library, you agree to the terms set forth below. If you do not agree to this Privacy Policy, please do not use this website.

A. Privacy Policy

Volusia County Public Library reviews our Privacy Policy periodically, and we reserve the right, at our discretion, to modify or remove portions of this Privacy Policy at any time. This page should be reviewed from time to time so that you can be aware of any changes. This Privacy Policy applies to all websites produced and operated by Volusia County Public Library. If you want to communicate with us about our Privacy Policy, email us at vcplinfo@volusialibrary.org, or write us at Volusia County Public Library, 1290 Indian Lake Road, Daytona Beach, FL 32124.

B. Collection & Use

Volusia County Public Library recognizes the privacy concerns of users of our websites on the Internet and the importance of protecting the privacy of personally identifiable information collected from them. As a general policy, no personally identifiable information, such as a visitor's name, address, email address, telephone number, or credit card information is automatically collected on our websites. Such information is collected only when it is knowingly and voluntarily submitted, and Volusia County Public Library uses such information only for the purpose for which it was submitted unless we disclose other uses in this policy or at the time of collection.

We maintain reasonable and appropriate safeguards to ensure the security, integrity, and privacy of such information in our possession. Volusia County Public Library does not sell personally identifiable information to third parties. Volusia County Public Library will not disclose, sell, trade, or rent personal information it collects to outside parties. We reserve the right to monitor visitor traffic patterns and website usage to help us develop the design and layout of our websites to enhance your online experience.

C. Security

Our technology partners use industry-leading Internet security technology and practices. They use secure server software (SSL) that encrypts the information you input before you send it to us. All of the data is protected against unauthorized access, as indicated by the secure icon on your browser.

D. Cookies

This Cookie Policy explains how Volusia County Public Library and our affiliates use cookies and similar technologies to recognize you when you visit our websites including our associated mobile applications (Mobile Apps) owned and controlled by Volusia County Public Library.  It explains what these technologies are and why we use them, as well as your rights to control our use of them.

What are cookies?

A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the site again, the cookie allows that site to recognize your browser. Cookies may store user preferences and other information. 

Cookies provide a convenience feature to save you time or tell the Web server that you have returned to a specific page. When you return to the same website, the information you previously provided can be retrieved, so you can easily use the customized features.

Cookies set by the website owner (in this case, Volusia County Public Library) are called "first-party cookies". Cookies set by parties other than the website owner are called "third-party cookies".  Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g. advertising, interactive content, and analytics). The parties that set these third-party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.

Why do we use cookies?

We use first-party and third-party cookies for several reasons. Some cookies are required for technical reasons for our websites to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our websites.  For example, Volusia County Public Library keeps track of the Websites and pages you visit within Volusia County Public Library, to determine what portion of the Volusia County Public Library website is the most popular or most used. This data is used to deliver customized content and promotions within the Volusia County Public Library website to customers whose behavior indicates that they are interested in a particular subject area. Third parties serve cookies through our websites for advertising, analytics, and other purposes.  This is described in more detail below.

What types of cookies do we use and how do we use them?

The specific types of first and third-party cookies served through our Websites and the purposes they perform. Here is a list of the cookies used by Volusia County Public Library.

_utma  volusialibrary.org  Google  Google Analytics  Targeting

_utmb  volusialibrary.org  Google  Google Analytics  Targeting

_utmc  volusialibrary.org  Google  Google Analytics  Targeting

_utmz  volusialibrary.org  Google  Google Analytics  Targeting

Volusia County Public Library does utilize the following cookies on our websites.

Essential website cookies: These cookies are strictly necessary to provide you with services available through our Websites and Mobile Apps and to use some of its features, such as access to secure areas.

Performance and functionality cookies: These cookies are used to enhance the performance and functionality of our Websites and Mobile Apps but are non-essential to their use. However, without these cookies, certain functionality may become unavailable.

Advertising cookies: These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.

Social networking cookies: These cookies are used to enable you to share pages and content that you find interesting on our Websites or Mobile Apps through third-party social networking and other websites. These cookies may also be used for advertising purposes.

How can I control cookies?

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by clicking on the appropriate opt-out links provided below.

You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. As how you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser's help menu for more information.

In addition, most advertising networks offer you a way to opt out of targeted advertising.  If you would like to find out more information, please visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com. You may opt-out by clicking here: http://preferences.truste.com/ (or if located in the European Union, by clicking here: http://www.youronlinechoices.eu/). Please note this does not opt you out of being served advertising. You will continue to receive generic advertisements.

Essential website cookies: Because these cookies are strictly necessary to deliver the Websites to you, you cannot refuse them. You can block or delete them by changing your browser settings, however, as described above.

What about other tracking technologies, like web beacons?

Cookies are not the only way to recognize or track visitors to a website.  We employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage the Website by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users.  In contrast to cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly on Web pages or in emails and are about the size of the period at the end of this sentence. We use clear gifs or pixels in our HTML-based emails to let us know which emails have been opened by recipients.  This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. We tie the information gathered by clear gifs in emails to our customers' Personal Information.

Do you use Flash cookies or Local Shared Objects?

The Adobe Flash Player (and similar applications) use technology to remember settings, preferences, and usage similar to browser cookies but these are managed through a different interface than the one provided by your Web browser. This technology creates locally stored objects that are often referred to as "Flash cookies." Volusia County Public Library does not use Flash cookies. However, our software platform may create pages on the Volusia County Public Library platform that employ Adobe Flash cookies.  Volusia County Public Library does not have access or control over our customers' Flash cookies, but you may access your Flash management tools from Adobe's website directly here.

Do you serve targeted advertising?

Third parties may serve cookies on your computer or mobile device to serve advertising through our Websites. These companies may use information about your visits to this and other websites to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. This can be accomplished by them using cookies or web beacons to collect information about your visits to this and other sites to provide relevant advertisements about goods and services of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details, or other personally identifying details unless you choose to provide these.

How often will you update this Cookie Policy?

We may update this Cookie Policy from time to time to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons.  Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookie Policy indicates when it was last updated.

Examples of Cookies we use:

·         Session Cookies. We use Session Cookies to operate our Service.

·         Preference Cookies. We use Preference Cookies to remember your preferences and various settings.

·         Security Cookies. We use Security Cookies for security purposes.

E. Promotions and Events

Volusia County Public Library may run promotions on our websites that require the submission of personally identifiable information by participants. Volusia County Public Library may use the information collected in the aggregate so we can determine, for example, how many visitors to our website participated in the promotion. Promotions are subject to change without notice.

F. Links

Our websites may be linked to or from other websites that are not operated by Volusia County Public Library or any company affiliated with Volusia County Public Library. Volusia County Public Library is not responsible for the content or privacy practices of these third-party websites. Our websites may also be linked to websites operated by companies affiliated with Volusia County Public Library. Visitors to those websites should refer to their separate privacy policies and practices.

G. Technology Providers

Volusia County Public Library partners with several technology providers to deliver the best possible online experience to visitors. We encourage you to familiarize yourself with the Privacy Policies of these providers by following the links below:

Waze- www.waze.com

Yelp- www.yelp.com

Facebook- www.facebook.com

Google- www.google.com

Twitter- www.twitter.com

Youtube.com

Flickr.com

Instagram- www.instagram.com

H. Photography and Video Use Policy

Volusia County Public Library (VCPL) reserves the right to use any photograph/video taken at any event sponsored by VCPL, without the expressed written permission of those included within the photograph/video. VCPL may use the photograph/video in publications or other media material produced, used, or contracted by VCPL including but not limited to: brochures, invitations, books, newspapers, magazines, television, websites, etc.

To ensure the privacy of individuals and children, images will not be identified using full names or personal identifying information without written approval from the photographed subject, parent, or legal guardian.

A person attending a VCPL event who does not wish to have their image recorded for distribution should make their wishes known to the photographer, and/or the event organizers, and/or contact VCPL at 1290 Indian Lake Road, Daytona Beach, FL 32124, in writing of his/her intentions and include a photograph. VCPL will use the photo for identification purposes and will hold it in confidence.

By participating in a VCPL event or by failing to notify VCPL, in writing, of your desire to not have your photograph used by VCPL, you are agreeing to release, defend, hold harmless, and indemnify VCPL from any claims involving the use of your picture or likeness.

Any person or organization not affiliated with VCPL may not use, copy, alter, or modify VCPL photographs, graphics, videography, or other, similar reproductions or recordings without the advance written permission of an authorized designee from VCPL.

Legal Disclaimer

Thank you for taking the time to visit this Volusia County Public Library website and review our Legal Disclaimer.

Disclaimer of Liability:

In preparation for this site, every effort has been made to offer the most current, correct, and clearly expressed information possible. Nevertheless, inadvertent errors in information may occur, and information may become dated. In particular, but without limiting anything stated herein, Volusia County Public Library disclaims any responsibility for typographical errors and accuracy or timeliness of the information that may be contained on Volusia County Public Library's websites. Volusia County Public Library also reserves the right to make changes at any time without notice. If misleading, inaccurate, or otherwise inappropriate information is brought to our attention, a reasonable effort will be made to fix or remove it. Please contact us with any concerns at info@volusialibrary.org or call us at (386) 623-0643.

Links to Third-Party Websites:

The documents on this website may serve to provide access to the World Wide Web. Because the Volusia County Public Library website connects to the Internet, once you leave the Volusia County Public Library website, Volusia County Public Library cannot control the information you access. Volusia County Public Library links to external websites in the hope that users will find reference material on related subjects. Volusia County Public Library does not control those sites and is not responsible for the content included in them, including without limitation, any subsequent links contained within a linked site, or any changes or updates to a linked site. Each site has its own set of policies about what information is appropriate for public access. Volusia County Public Library is not responsible for any information or material located at any site other than the official Volusia County Public Library website.

Disclaimer of Reliability:

Volusia County Public Library makes no representations or warranties regarding the condition or functionality of this website, its suitability for use, or that this web service will be uninterrupted or error-free.

Disclaimer of Damages:

By using the Volusia County Public Library website, you assume all risks associated with the use of the site, including any risk to your computer, software, or data being damaged by any virus, software, or any other file that might be transmitted or activated via a Volusia County Public Library website or your access to it. Volusia County Public Library shall not be liable for any damages of any kind (general, special, incidental, or consequential damages, including, without limitation, lost revenues or lost profits) resulting from the use or misuse of the information contained in the Volusia County Public Library website.

Disclaimer of Endorsement:

Reference herein to any specific commercial product, process, or service by trade name, trademark, manufacturer, or otherwise, does not necessarily constitute or imply endorsement, recommendation, or favoring by Volusia County Public Library. The views and opinions of authors expressed herein do not necessarily state or reflect those of Volusia County Public Library, and shall not be used for advertising or product endorsement purposes.

Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), Volusia County Public Library legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

Volusia County Public Library may process your Personal Data because:

·         We need to perform a contract with you

·         You have permitted us to do so

·         The processing is in our legitimate interests and it's not overridden by your rights

·         To comply with the law

Retention of Data

Volusia County Public Library will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Volusia County Public Library will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Volusia County Public Library will take all steps reasonably necessary to ensure that your data is treated securely and by this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Disclosure for Law Enforcement

Under certain circumstances, Volusia County Public Library may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

Volusia County Public Library may disclose your Personal Data in the good faith belief that such action is necessary to:

·         To comply with a legal obligation

·         To protect and defend the rights or property of Volusia County Public Library

·         To prevent or investigate possible wrongdoing in connection with the Service

·         To protect the personal safety of users of the Service or the public

·         To protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Volusia County Public Library aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

The right to access, update, or delete the information we have on you. Whenever made possible, you can access, update, or request the deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.

The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.

The right to object. You have the right to object to our processing of your Personal Data.

The right of restriction. You have the right to request that we restrict the processing of your personal information.

The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.

The right to withdraw consent. You also have the right to withdraw your consent at any time when Volusia County Public Library relies on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Service Providers

We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its advertising network.

You can opt out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: http://www.google.com/intl/en/policies/privacy/

Behavioral Remarketing

Volusia County Public Library may on occasion use remarketing services to advertise on third-party websites to you after you visit our Service. We and our third-party vendors use cookies to inform, optimize, and serve ads based on your past visits to our Service.

Google AdWords

Google AdWords remarketing service is provided by Google Inc.

You can opt out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads

Google also recommends installing the Google Analytics Opt-out Browser Add-on - https://tools.google.com/dlpage/gaoptout - for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: http://www.google.com/intl/en/policies/privacy/

Facebook

Facebook remarketing service is provided by Facebook Inc.

You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help.

To opt out of Facebook's interest-based ads follow these instructions from Facebook: https://www.facebook.com/help.

Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings.

For more information on the privacy practices of Facebook, please visit Facebook's Data Policy: https://www.facebook.com/privacy/explanation

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third-party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service before the change becomes effective, and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Donor Privacy Policy

Because much trust is placed into our responsibility to be good stewards of the gifts we receive, we return that trust by having a strong donor privacy policy. The guidelines listed below help VCPL staff and volunteers understand how they may or may not use donor information. We also promise to never sell, trade, rent, or share any of our donor's information including the donor's name, address, telephone number, or e-mail address.

The Volusia County Public Library provides this Donor Privacy Policy to make you aware of our privacy policy, and to inform you of the way your information is used. We also provide you with the opportunity to remove your name from our mailing list, if you desire to do so.

The Volusia County Public Library collects and uses personal information from donors including name, address, telephone number, e-mail address, and donor comments when a donor voluntarily provides it to us. In addition, VCPL keeps a record of each donor's giving history. This information is kept on file for IRS purposes and is also used in our development process to analyze overall giving patterns to make accurate budget projections.

The VCPL will use your information to issue receipts, send thank you cards, internal analysis, and record keeping, and inform donors about news, upcoming fundraising events, and other activities. Credit card numbers are used only for donation or payment processing and are not retained for other purposes. We use the comments you offer to provide you with the information requested, and we take seriously each recommendation as to how we might improve communication.

The Volusia County Public Library will not sell, rent, or lease your personal information to other organizations. We assure you that the identity of all our donors will be kept confidential.

We desire to not send unwanted mail to our donors. Please contact us if you wish to be removed from our mailing list.

If you have comments or questions about our donor privacy policy, please contact our llcolee@volusia.org

Copyrights and Trademarks:

Copyright (c) 2024 Volusia County Public Library, Inc.

All Rights Reserved All material on this website is copyrighted by Volusia County Public Library, except for some material that is copyrighted by others and used here by permission. Copyrighted material may not be copied, reproduced, or otherwise used for commercial purposes without the written permission of the copyright holder. This site also contains some trademarks, which may not be appropriated by persons other than the trademark owner and may not be used contrary to trademark law. If you wish to request permission to use materials in a manner otherwise prohibited herein, please send an email to: vcplinfo@volusialibrary.org or contact us via telephone at (386) 623-0643

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