FAQ
Are there any Important Announcements I should be aware of?
To view timely announcements, visit Important Announcements
How do I log in to my account or why can’t I log in to my online account? It’s asking for a PIN, what is my PIN?
To login or establish an online account simply enter your library card number and the PIN that was assigned. If you changed the PIN but can't remember what it was changed to, you can click on reset password. Unless you changed it, your initial pin would be your birthday in this format - MMDDYY - NO SLASHES- (only the last two digits of the year, not all four)
Do you have a blog?
Yes, click here for our blog page.
Where are Volusia County’s library branches located? Locations
What are the library’s hours? Hours
How do I get a library card?
Volusia County Public Library (VCPL) cards are free to Volusia County residents and may be updated or renewed in person, by phone, or online at Log in to your Account. Non-residents may purchase VCPL cards for a fee.
- Non-Volusia County residents must pay a fee to obtain a library card. $30.00 for a 3-month membership, $60.00 for a 6-month membership and $100.00 for a 12-month membership. See the section below on reciprocal borrowing to see if you qualify.
VCPL cards are free to residents of Brevard, Flagler, Lake and Putnam Counties (Residents of Brevard, Flagler and Lake counties must present a library card from their home county when applying). Reciprocal library cards are renewed on an annual basis.
VCPL cards can be obtained for children with written parental/guardian consent (Parent or guardian must show proof of residency). Volusia County Public Library adheres to the laws of the State of Florida in all aspects of confidentiality of records. Circulation information for minors will be provided to the parent pursuant to Florida Statute 257.261. More information may be found on the library’s “Get a Library Card” page.
Volusia County Public Library sets loan periods that vary depending on the format of the item.
How can I use my library card?
VCPL cards valid at all library branches within Volusia County. Cardholders are responsible for all materials checked out on the card. Report all lost or stolen cards immediately.
VCPL cards may be used to check out circulating and streaming library items, to access the library’s online databases, to book meeting room spaces within the branches, and to visit the Museum of Arts and Sciences (in Daytona Beach) on the first Tuesday of each month for free (some restrictions may apply).
All items borrowed may be returned to any Volusia County Public Library facility. Outside book-drops are provided for convenience.
Are there limits on how many items I can check out, or on how long I can keep them?
Yes, generally, the limit on physical items checked out to a library card is 100 items. Other restrictions may apply such as a limit of 1 HotSpot, 1 Launchpad tablet, 2 Express Books, or 2 baking pans per library card. Loan limits are as follows:
THREE (3) DAYS
Most Hoopla Movies and Television shows
SEVEN (7) DAYS (one week)
Physical DVDs
Circulating, physical magazines
Music CDs
Hoopla Music
Hoopla BingePass
FOURTEEN (14) DAYS (two weeks)
Express Books
Launchpads
Libby eBooks and eAudiobooks
Freading eBooks
TWENTY-ONE (21) DAYS (three weeks)
HotSpots
All other physical materials
Hoopla eBooks, eAudiobooks, and Comics
Odilio eBooks and eAudiobooks
Loan periods for other downloadable media may vary by provider.
Streaming periods for movies and television. Audiobooks. Music
What if I need to keep library items longer than the loan period?
Most Volusia County Public Library physical items may be renewed (or are renewed automatically) up to five times unless reserved by others. Other restrictions may apply such as a Launchpad tablet may be renewed one (1) time and there are no renewals on HotSpots or on items borrowed via interlibrary loan.
Renewals may be made in person, on the phone, or via the library’s catalog. Renewals may also happen automatically with no action required (provided there are no pending reservations for others and no other restrictions apply).
What happens if I do not return library items?
If items are not returned, library card accounts will be blocked from checking out additional items, requesting reserved items, booking meeting spaces, and accessing many digital resources; and replacement fees will incur. Replacement fees (and the block on the account) will be removed when the undamaged item is returned, or the replacement cost is paid. See fees.
What if my local branch does not have an item I want or need?
Each Volusia County Public Library branch serves as an access point to the entire system’s collection. If a particular branch does not have the items you need, you can reserve them from another branch (excluding Reference items) and request they be delivered to your preferred branch (reservations may be made in person, on the phone, or via the library’s catalog) for pickup. You will be notified when the items you requested have arrived.
You can also request a book trough the interlibrary transfer program- Interlibrary Loan | Volusia County Public Library
Or you can request that we purchase a book by visiting Suggest a Purchase | Volusia County Public Library, or request a book using Request a Title | Volusia County Public Library
If the Volusia County Public Library system does not own items you need, they may be borrowed from another Florida library system through an interlibrary loan (ILL). VCPL is a member of FLIN SHAREit, click here for access. Allow 2-6 weeks before expecting items to arrive. Visit Interlibrary Loan page.
· A Volusia County Public Library card number and PIN are required to make a request.
· The library card must be in good standing.
· Any item that has been published within the past year cannot be requested.
· A maximum of five (5) ILL requests may be active at one time.
· The loan period for ILLs is three (3) weeks.
· ILL materials are not renewable.
· The borrower is solely responsible for the cost of a lost or damaged item. The transaction of funds is between the owning library and the borrower.
What is a Seed Library? Does Volusia County Public Library offer them? If so, at which locations?
A SEED LIBRARY is a community initiative where public libraries offer a sampling of seeds (for various plants) to residents, allowing them to grow their own food, grow their own traditional or windowsill gardens, support local pollinator ecosystems, or to enhance their properties, decks, or patios. This concept cultivates community and a connection to nature, while fostering sustainability, gardening, and local food production.
Volusia County Public Library is committed to promoting sustainable gardening practices that support local ecosystems, avoid the introduction of invasive species, and empower residents in the fight against food scarcity. Through the SEED LIBRARY, the library aims to promote a resilient food system (thereby enhancing food security) and foster good environmental stewardship by providing free access to a diverse collection of commercially sourced (or expert-inspected) vegetable, herb, or pollinator seeds. The following branches of Volusia County Public Library offer seed libraries:
- Ormond Beach Regional Library
- New Smyrna Beach Regional Library
- Daytona Beach Public Library
- DeBary Public Library
- DeLand Regional Library
- Deltona Regional Library
- Lake Helen Public Library
How does my small business get an Acuity Business Pass? Acuity Business Pass
How can I use my Acuity Business Pass? Acuity Business Pass
What is curbside service?
Curbside service is available for cardholders who cannot enter a branch to pick up their reserved library items. Check with your local branch for specific steps.
How do I reserve a public-use meeting room?
Volusia County Public Library meeting rooms are available to the public at most locations, with certain restrictions. Click here for the meeting room policy and application. Applications may be filled out online but must be presented at a library branch. Rooms vary in size and amenities. Check with your local branch for availability.
· Meeting room - small: $25.00 per hour For-profit organizations
· Meeting room - medium: $50.00 per hour For-profit organizations
· Meeting room - large: $100.00 per hour For-profit organizations
Are there costs to use the Volusia County Public Library?
Volusia County Public Library does not charge Volusia County citizens to use their library card, to visit a branch, to book a meeting room for non-profit usage, or to attend a program, class, workshop, concert, etc.
VCPL does charge fees for non-resident library cards, to book a meeting for profit and other such defined usage, for printing, faxing, and copying, etc. Fees are as follows:
· Non-resident fee: $100.00/year, $60.00/6 months, or $30.00/3 months.
· Replacement fee: Cost of the unreturned or damaged item
· Material recovery fee: $10.00
· PC printing: $.15 a page B&W or $.25 a page color
· Flash drive: $5.00
· Photocopier: $.10 a page B&W or $.25 a page color
· Fax service: $1.75 for the first page, $1.00 for each additional page. $10.75 for 18 pages (Available at Daytona Beach, DeLand, Deltona, New Smyrna Beach, Ormond Beach, and Port Orange Regional Libraries)
· Meeting room - small: $25.00 per hour For-profit organizations
· Meeting room - medium: $50.00 per hour For-profit organizations
· Meeting room - large: $100.00 per hour For-profit organizations
Which branch locations offer a seed library?
The following branches of the Volusia County Public Library offer seed libraries:
- Ormond Beach Regional Library
- New Smyrna Beach Regional Library
- Daytona Beach Public Library
- DeBary Public Library
- DeLand Regional Library
- Deltona Regional Library
- Lake Helen Public Library
What is Beanstack, and how is it used by the library?
Beanstack is a reliable, easy-to-use digital platform where readers can track their reading, join library challenges, and earn badges and milestones along the way. Volusia County Public Library uses Beanstack’s digital platform to make reading fun and rewarding for all ages. Any of the reading activities and challenges the library uses via the platform are thoughtfully managed by library staff, based on the interests and needs of our local community. When children participate, it is with the guidance and permission of their parent or caregiver.
Which holidays are the libraries closed?
2025-2026 System-wide observed holidays (county offices closed) The day before a holiday, branch locations may close at 5:00 pm.
· January 1, 2025 (Wednesday) - New Year’s Day
· January 20, 2025 (Monday) - Martin Luther King Jr. Day
· April 18, 2025 (Friday) - Good Friday
. April 20, 2025 (Easter Sunday)
· May 26, 2025 (Monday) - Memorial Day
· July 4, 2025 (Friday) - Independence Day
· September 1, 2025 (Monday) - Labor Day
· November 11, 2025 (Tuesday) - Veterans Day
· November 27-28, 2025 (Thursday & Friday) - Thanksgiving
· December 25, 2025 (Thursday) - Christmas
· January 1, 2026 (Thursday) - New Year’s Day
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